Privacy Policy

Ayr Limited ("we," "us," or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and protect your personal information in accordance with the New Zealand Privacy Act 2020.

Information We Collect

Information You Provide

Contact Information: Name, email address, company name when you contact us
Business Information: Deal size expectations, sales challenges, company details
Communication Records: Email correspondence and meeting notes

Information Automatically Collected

Website Analytics: Pages visited, time on site, referral sources (via Google Analytics)
Technical Information: IP address, browser type, device information
Cookies: Essential cookies for website functionality

How We Use Your Information

Service Delivery: Responding to inquiries and providing sales consulting services
Business Communication: Following up on sales opportunities and maintaining client relationships
Website Improvement: Understanding how visitors use our site to improve user experience
Legal Compliance: Meeting our obligations under New Zealand law

We do not use your personal information for automated decision-making or direct marketing without your consent.

Information Sharing and Disclosure

We do not sell, rent, or trade your personal information. We may share information only in the following circumstances:

Service Providers: Third-party tools like Google Analytics (subject to their privacy policies)
Legal Requirements: When required by New Zealand law or court order
Business Protection: To protect our rights, property, or safety
With Your Consent: When you explicitly agree to information sharing

Data Security and Retention

Security Measures

Secure email communications and encrypted data storage
Access controls limiting who can view personal information
Regular security reviews and updates

Data Retention

Client Information: Retained for the duration of our business relationship plus 7 years for tax purposes
Inquiry Information: Retained for 2 years or until you request deletion
Website Analytics: Retained for 26 months (Google Analytics default)

Your Rights Under New Zealand Privacy Act 2020

You have the following rights regarding your personal information:

Access: Request a copy of personal information we hold about you
Correction: Request correction of inaccurate or incomplete information
Deletion: Request deletion of your personal information (subject to legal requirements)
Restriction: Request we limit how we use your information
Portability: Request your information in a commonly used format
Complaint: Lodge a complaint with the New Zealand Privacy Commissioner

To exercise these rights, contact us at hello@ayrhq.com. We will respond within 20 working days as required by New Zealand law.

Cookies and Tracking

Our website uses cookies for:

Essential Functions: Website navigation and security
Analytics: Understanding website usage via Google Analytics

You can control cookies through your browser settings. Disabling cookies may limit website functionality.

International Data Transfers

Some services we use (like Google Analytics) may transfer data internationally. These services are subject to their own privacy policies and international data protection frameworks.

Changes to This Policy

We may update this Privacy Policy to reflect changes in our practices or legal requirements. We will post updated versions on our website with the revision date.

Contact Information

Privacy Officer: Ayr Limited
Email: hello@ayrhq.com
Postal Address: 1 Jardine Place, Marshland, Christchurch, 8051, New Zealand

For complaints about privacy matters, you can also contact the New Zealand Privacy Commissioner at privacy.org.nz